DTDC Courier & Cargo — non serviceable area

Address:403712

D45164201 im a receiver of this consignment, from panjim hub these parcels are forwarded to verna branch, this branch guys without any responsibility keep that package with them for ages without contacting the receiver and ltr return it back to sender. Its so ridiculos, wen u have branch in zuarinagar why dont this verna branch forward it to zuari branch wen that area is not serviceable to them, im working for bank in velsao even our bank couriers they are not delivering and firstly not contacting the receiver, higher level officials should take up this matter seriously, if the verna branch cant deliver the product why u are accepting from the sender, you should have informed the sender that area is non serviceable. Ill not leave this matter so easily.
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am having a very bad experience

the parcel has sent on 10th of aug 2020 from banglore to pincode of 572224.

consignment no:B72071301

not yet received my parcel yet

and no response from dtdc...

what the hell
This is the worst experience from DTDC

And no one has contacted regarding this after so many mails to customer support ...

The order to be delivered is showing are not serviceable
But I have received orders previously from DTDC on the same address

The order was shipped on 26 October 2021
Not reached me till 1 November 2021
Now showing not serviceable
What should I do?

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