DTDC Courier & Cargo — non-supportive service

Dear sir / madam,

We have couriered a urgent packet thru you vide c/n # k32081845 dtd 10th oct 19 from kolkata to iocl digboi refinery, assam. As per your tracking report, the packet reached your tinsukia during 1st half today. To enquirer regarding delivery we tried to talk to your tinsukia office. However, none responded. Now at 4:45pm, understand from ioc digboi we got information as 'our couriered packet didn't reach them yet. None of your tinsukia dtdc office is responding over phone. The packet is most urgent and if the packet didn't reach ioc digboi refinery, we have to face a great loss.
May we request you to kindly look into the issue and resolve the same at the earliest please?

Debasis ganguli
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

My consignment no is H16308339 ..my package was sent from Banjara hills, Hyderabad on 14/10/2019...till I didn't received the package and the package is saying only booked..how many days they will take to ship my package?. Very bad

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11614
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information