DTDC Courier & Cargo — not delivered my courier and wrong consignment number

Address:

Ghaziabad, Uttar Pradesh, 201002

Myself dansiya, i posted emergency couriers to delhi and shimoga (Karnataka) from ghaziabad, up on[protected], as it was emergency urgent for me. They told me that it will be delivered within oneday to delhi and 5 days to shimoga, but its more than 6 days now and the couriers still not delivered. And also they given wrong consignment no. Which is not able to track properly, it gives status about other deliveries which has been already done on 2017. The consignment numbers are z09390245 and z09390248. Even i went to dtdc & cargo ltd office (Sl-1, shope-8, near diamond flyover, shastrinagar, bhag wali colony, ghaziabad, up, contact no:[protected]) to know about the status of my couriers on[protected] and they told by[protected] courier will reach appropriate address, but not yet reached. They are not giving proper response. Please help me out in this issue.
Kindly findout my couriers as soon as possible and send it to respective addresses.

Thanking you
Dansiya