DTDC Courier & Cargo — Not delivered since 6 months

E had booked our consignment with dtdc from rakhial ahmedabad on 24/12/2020. The consignment no. Is d56062659.
The consignee address is
Npcil, kudankulam po, radhapuram taluka, tirunelveli - 627106.

We were told that the material will reach within 1 week, but when we inquired they said that they tried delivery to a wrong address.

After continuous follow ups for a few days, it was confirmed that the material has been delivered by dtdc office at rakhial, ahmedabad.

Since our payment was pending from npcil, we inquired for it today i. E. 30/6/2020 and came to know that the material has not yet reached npcil.

It has been more than 6 months now and the material has not been delivered to the consignee yet. So where is the material since then? What has happened to it? Has it been delivered to someone else? This is a very serious matter. The value of the material is approximately rs 30000. Is it not the duty of the dtdc personnel at tirunelveli to deliver it safely to the concerned address. And if it could not be delivered for whatever reason, atleast inform us about it. Send it back to us.

We are sorry to say this, but this is a very careless attitude shown by the dtdc personnel.

I request you to take immediate action to this mail and find the consignment and deliver it to the consignee asap.

Regards

Muhammed ali pisuwala
Ms, uk
Managing partner

Evergreen engineers
A/127, ajit mill compound,
Opp. Maniar trailer, rakhial,
Ahmedabad - 380023.

M:0091 [protected]/ [protected]
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