DTDC Courier & Cargo — Not delivering the lugguage

Address:

Hyderabad, Andhra Pradesh, 500011

Sir my order number is D26396265, I have packed my luggage and set it for DTDC courier service from sadalpur (Raj) to Hyderabad. And the officer gave me assurance that the delivery will be made by 28th of January but now no one is taking care of my complaint and no one is helping me out and I guess the parcel is misplaced or theft or damaged and therefore anyone is not ready to answer my questions at the office. and as it aslo has sweet which can even spoil which is my main cont, So please help me out sir,
Thanks sir,
Nagraj Dugar.