DTDC Courier & Cargo — Not delivery the documents and no trace of documents

Address:

Atladara Vadodara

I booked two parcels through dtdc from vadodara to bangalore on 10th june, 2020. Till today no delivery update. Dtdc online tracking it is showing it is in ahmedabad where dtdc local branch said it is showing wrong and it is only for air mode transfer. Your parcels sent through surface mode through track and it is already reached bangalore on 17th, june 2020. He has given another tracking no.[protected] which shows 5 parcels in this track reached already bangalore. Now where is my two important parcels d58372997 and d58372998? If it is reached together with that track containing total 5 parcels on 17th june only then why till today it is not delivered to consingee address of bangalore location. Now no response from dtdc. It is very important medical documents. Dtdc is really pathetic courier company.