DTDC Courier & Cargo — not received courier

Address:

560067

Courier P51164781 shows a tracking status of delivered, but only dtdc knows where the courier got delivered or whether it was delivered. The receiver has not received it nor anyone in the apartment. There is not a single number that connects to dtdc and makes me wonder if the company actually exists. I would like to know where this parcel is and this company should be closed down for this kind of poor services. We trust them with our documents, pay extra and this is what we get in return.
I really want to see some action being taken. This is not the first time this is happening. Delivery executives cannot come and deliver at doorstep but calls themselves door to door courier. Pathetic and ridiculous services.