DTDC Courier & Cargo — Not received item after 2 month

Address:

Rohtak, Haryana, 124141

Dear sir
Tracking number of my consignment is- K92117566.
Item booked on 12 Nov'2016 and I mailing at official email of dtdc customer support but no is responsing.
Item not received yet 12.01.2017.
It is two month of item booked.No one is responding.
Item Sent from address-BgtPP TOWNSHIP, NTPC SALAKATI KOKRAJHAR ASSAM.
Item to be deliver
at address
APCPL JHARLI DIST JHAJJAR HARYANA.
Mobile number [protected].Dtdc is not responding to my mail.