DTDC Courier & Cargo — order received for delivery at home but not delivered at home

Address:

Aligarh, Uttar Pradesh, 202127

My consignment no - v51360685, kasimpur - aligarh,

I have send a consignment to aligarh, the agent promise that he will deliver it at home, but it is not deliver at home, the consignment was delivered at dtdc service center.

& today is the marriage ceremony at customer's home. But

Then the agent called the customer to pickup their consignment from the service center otherwise consignment will return to the origin..

How cheap & bad services are provided by dtdc, dtdc promises something else & doing something else.

The consignment is still not delivered at customer's home.

I request you to either return my money or delivered at home.