[Resolved]  DTDC Courier & Cargo — Package missed/ Stolen by the courier

Address:Mylapore, Chennai 600004

Consignment no - C39309639. PARCEL BOOKED AT MYLAPORE, CHENNAI-4
I send a parcel through DTDC courier to Nagpur and no progress showed from the date of booking. Then I called local office they told me pack went as "WITHOUT" entry and it would be delivered in 48 hours. But even then No progress apart from fake tracking updates for next 6 days. But Still no progress about the package. Even after one week the pack not been delivered and no movement at all struck somewhere. I am afraid they misappropriated my pack and created fake tracking information. Its day light robbery and breach of trust. CUSTOMER SUPPORT IS USELESS AND NOT AT ALL WORKING AS IT SHOULD DO. LOCAL OFFICE PEOPLE NOW VERY RUDE.
I HAVE RECORDED CONVERSATION AND BOOKED SLIP AS PROOF
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Feb 26, 2024
Complaint marked as Resolved 
Filed Complaint here and in INGRAM. And DTDC got the push from NCH then process sped up. Finally within 3 days Pack been delivered. Thank you All.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
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