DTDC Courier & Cargo — package not delivered.

Address:

Raigad, Maharashtra, 410210

My consignment number is d46880123, and my package is not delivered at kharghar sector 10i. From last 4 days, it is showing the same status. I called customer care but they are not telling me why my package is not delivered and they give some other number, which are not attended even after hours of call. I have spent around 60 rupees of my mobile balance on dtdc customer care. You can feel my frustration, as this was my first experience with dtdc. I am regretting, why i chose dtdc.