DTDC Courier & Cargo — package not delivered

Address:	600020
Website:	www.dtdc.com

This is in reference to awb b59438381. I have sent this package to chennai from bangalore on the 12th and yet its still not delivered. According to the tracking details it says "not delivered (Address ok but no such person - (Cir)". Not sure what exactly this means as it is supposed to be delivered to headphone zone, 63/18 dev apts 2nd floor, 1st main road, gandhinagar, adyar, chennai - 600020. Contact number [protected]. These guys do not even have the courtesy of calling the recipient or calling me if they are unable to deliver the package. Dealing with dtdc is an absolute nightmare. This package contains an expensive mp3 player which i was sending for a warranty replacement. I am not sure what to do now. Written an email to their customer care, case number 13021522 to no avail.