DTDC Courier & Cargo — Package not delivered ( receiver not available)

Address:	Matigara, Khaprail Branch
Website:	dtdc.in

Recently I order a product through Furper and they said they will send it through DTDC courier ( The tracking id - I[protected], and I live in Bagdogra, Bhuttabari. Now when its time for delivery it says this " Receiver Not Available ( CIR) . I was home the whole day, they didn't even gave a call and now they're saying that I wasn't home. At evening I even checked my nearest DTDC office but they said they haven't got any packages. Which means the package is still at Matigara, DTDC Khaprail Branch . And even if I report a complaint against it and the product is delivered, they will say that my phone was either switched off that or some sort of excuse like that.