My parents sent the package on 1/nov/18 from Nanded. DTDC agent told them it would reach by 6th. After 4th NOV, DTDC site showed no updates. After trying to contact them, their several offices, I finally got a reply on 13th saying it is sent via SkyLine express (www.skylineexpress.in). as per Skyline site, it was booked on 5th and status was - SHIPMENT ARRIVED AT HUB READY FOR DELIVERY. on 15th I was told that UPS (www.ups.com) will deliver my package on 16th, Pathetic service. This was my first Diwali without my parents, this was supposed to be a special one for it was my first after marriage. My Parents prepared confectionery for me to offer during prayers and clothes to wear during Diwali. Their efforts and love are hurt by DTDC guys. You have ruined our Diwali and have no sense of regret. They are casually saying that it happens sometimes - I dont get it why it took 10 more days . I request the court to kindly look into this and demand DTDC to compensate for the loss
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