I live in Hyderabad and had ordered a package from a Jaipur based online shopping store worth over Rs. 4000. The business uses DTDC. They shipped off my package fro Jaipur on 8th Sep 2022. The package reached Hyderabad on 9th Sep 2022. Since then, it has been bounded around in different DTDC branches in Hyderabad. It was supposed to reach me on 12th Sep 2022 but hasn't reached me yet and today is 20th Sep 2022. I have been calling them every business day since 14th Sep 2022. Everyday they tell me that they will deliver the package as soon as possible. They also raised a complaint on my behalf but that's all. The amount of money involved is causing me stress.
I want DTDC to please either get me my package delivered, pay me the Rs. 210 which I'll have to spend to get the package myself from their Anandbagh Branch, or pay me Rs. 4, 199 which is the value of the package and keep it.
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