DTDC Courier & Cargo — Package not received and misleading information

Booked package on 4th April from Behrampore (W.B) to Hyderabad with premium service to deliver EDD-6th April by paying high charges as it was urgent and priority.

Still no update of the package, called multiple times to customer care representative, higher authority, followup mails, raised a query but no proper update and resolution, it seems there is no further status of the package and when it will be delivered and misleading information, request to please action on this on priority.

Tracking# V72564833