DTDC Courier & Cargo — package not received

Address:Khordha, Odisha, 751017

My package was sent from kolkata on 10th aug, 2018 friday morning through courier service and my delivery address is patia, bhubaneswar. But till now i have not received my package nor did i get a call from dtdc delivery service. I tried to contact kolkata and bhubaneswar regional office multiple times but they behaved very badly with me and not able to provide the status of the package. I am getting harassed since last 3 days.in the website they have uploaded the status as not delivered due to natural disaster but there was no sign of natural disaster in my area on 14th aug. And at 9 am the tracking status was shown as out for delivery but the package was not delivered yet. It was very urgent to me.

Please find the package details below,
Consignment no: k13549825
Delivery address: flat no. E-305, aadeet residency, kanan vihar phase-2, patia. Bhubaneswar, odisha-751017

Please find the attached dtdc slip.
+1 photos
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