Dear team
My shipment D21566199 was booked on 06april 2022 from jamshedpur for Pune-411045. The package is in Pune from 11april 2022 and is not yet received by me till date, 16april 2022. I received out for delivery text twice but did not receive the package and both the times the tracking was marked as 'not delivered' without any call to me. I had also raised a query at DTDC customer care but no results.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
I have already requested the Pune customer care for returning the package to origin on 16 Apr 2022 itself, as from 17april 2022 Im out of town.
Even after email confirmation from customer support, Rutuja on saturday i.e. 16.04.22, the return to origin has not been actioned till date i.e. 20.04.22.
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Even after email confirmation from customer support, Rutuja on saturday i.e. 16.04.22, the return to origin has not been actioned till date i.e. 20.04.22.