[Resolved]  DTDC Courier & Cargo — package remains undelivered due to wrong pin code given by dtdc agent

Address:

Map of 8b, Ground Floor, 12A, Netaji Subhas Rd, Murgighata, B.B.D. Bagh, Kolkata, West Bengal 700001, Kolkata, West Bengal

Package no - k32558254
Destination pin code-713213
Source location - 700001
Kolkata

This package was to be sent to durgapur - 713213, but as the agent provided wrong pin - 713203 in the system, so the package was ultimately not delivered and returned back.

On enquiry, the dtdc agent, didnt accept the mistake and was charging more money to re-send the package., also not agreeing to refund the money. Require an immediate action., or shall report the matter to a higher platform.