DTDC Courier & Cargo — package was tampered

Address:

Rangareddy, Andhra Pradesh, 500070

I reside in massachusetts, usa and my parents had sent me a package with savory snacks, sweets and pickles from hyderabad, india. Some of the food items were opened and were eaten. Also, seal and protection cover removed in order to eat some of the sweets was not secured again. Which in turn caused huge damage to the package when i received. Not only i lost few sweets when they opened and ate but also i got severely damaged sweets because of not securing the opened seal.

I know they were opened because, i was there when food items were packed and i know how they were packed.
I was in india for vacation and i myself couriered items one day before boarding my flight to usa.

This kind of behavior is not acceptable at any cost. Credibility is lost and the amount of hard work my mother has put in to make those sweets is lost. Severe actions should be taken against such practices.

Address of the dtdc courier location is:
B-618 vanasthalipuram, hyderabad, telangana, 500070.