A parcel of mine reached vashi branch on 23rd july. I have contacted more than 10 people in dtdc to know about the status. Not even a single person is responding. Mayur shinde from vashi branch said that he will give the parcel as soon as possible. The parcel is very urgent medicine. The patient is having a horrible time as the medicine is not reaching on time. Mayur Shinde is not accepting any calls of mine now. And he is switching off his phone after getting my call. Dtdc is one of the worst courier services i have ever dealt with. Customer service is very bad. Dont even have any consideration towards a patient who is in deep need of the medicine. Please take necessary action.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Aug 04, 2020
Updated by Reshma s kumar My parcel no. Is R37603140. Please take necessary action..
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