DTDC Courier & Cargo — Parcel lost

Address:

29/820, Shriram nagar phase 2, near krishna bakery, shankar nagar, Raipur, Chhattisgarh, 492007

Tracking number T05516034
From panchkula to Raipur

My parcel was sent on 8th November and was supposed to be delivered my 12th November. on your tracking page it has been saying that it is not delivered. after calling them 80 times i decided to visit the head office in raipur located at kedia business park. The location nearby said that the parcel has gone back to the head office. when i arrived at the head office they claim that no parcel was returned to them and many other parcels have gone missing and they have filed for an FIR. They mentioned that upon filing a complaint they will change the status to lost and then return the value of the parcel to us. it has been 10 days since then and no update has been made. I want you to take my complaint seriously and act upon it and return me the value of the parcel which is Rs. 5500. this will be the last time i will use DTDC and make sure i share this story with everyone i know and stop them from using you.