DTDC Courier & Cargo — parcel misplaced/ not delivered

Address:MUMBAI, Mumbai City, Maharashtra, 400009

Hi,
We have sent a courier to srinagar a couple of weeks ago from mumbai. Still the material have not been reached and while tracking in online its showing the material has been delivered. I am trying to speak to the concerned people there but no body is giving proper response and continuously telling to speak to other dtdc people. I never have seen this attitude those people is not even attending the call after that. I need my courier to be reached the proper people or should be returned to me, if not request you to please refud me the amount of my parcel. Or i have to make a compliant regarding this in court. I was also issued a complaint number for the same on 18th december 2019 but no update still. The people who have just neglected and not even attending are mr. Jignesh, mob no : +[protected]. Branch : dtdc chichbunder, branch head : abhishek, mob no : [protected]

My tracking details - m76401600, m76401611, m93595799, m93595795, m93595796

Regards
Adil
[protected]
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Yesterday courier person called me and Said that I have a parcel in my home. They asked me to come and collect at the office. Then why we are paying courier charges??? I asked them to return the parcel

Contact number [protected]

We have not received the courier and the fast tag was to be delivered in it. It is very urgent.
Govt. had made the Fast tag to be taken on a mandatory basis. and we are going out station without the fast tag will make the journey very difficult and time consuming. pl look into the matter with utmost priority.

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