DTDC Courier & Cargo — parcel missing and not any proper answer from offices

Address:380061
Website:www.dtdc.in/tracking_query_form.asp

I am Shalin Prajapati contact no. [protected]
mail id [protected]@gmail.com

I sent a parcel on 15/03/18 with consignment no. A40316495, still today it isn't dilivered and not showing any status in online tracking system.

from branch also not getting any proper answer regarding this.

tracking system shows invalid consignment number and parcel cost is 20, 000=00 rupees
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Jan 28, 2019
Updated by shalin prajapati
DTDC Courier & Cargo customer support has been notified about the posted complaint.

they sent me mail that my consignment number is invalid but as the receipt which is given me from your franchise i sent correct number and i sent a copy also as a proof that i am right.

if with the receipt given by you, you the masters can't find my parcel then your franchise given me fake receipt or you are cheating with customers when parcel is costly.
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