DTDC Courier & Cargo — parcel missing

Address:Pune, Maharashtra, 411057

I did a courier from pune to hyderabad on 12th july and still it's showing in transit. I called allover and noone responding correctly. All are saying call this number then from there another number then another but noone telling me exact status or not even updating online. Please help me. Even local dtdc service is not responding.
Cons no : p46645511
My number : [protected]
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Complaint comments 

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Pod H81847709

Delivered to wrong person. I want to know who has taken that courier
Ritesh's [Complaint's author] reply, Jan 3, 2020
I haven't received yet also no money back...it's more than year now...

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