DTDC Courier & Cargo — Parcel not delivered

Address:

Visakhapatnam, Andhra Pradesh, 530040

Dear Sir,
We have booked a parcel through DTDC courier after finding pin code of delivery from their franchises for the pin code. DTDC is booked the parcel vide docket no:H70059827 Dated: 13.12.16.

Parcel is not delivered the following pin code which DTDC website is mention in their web site, it is totally cheating to the customer. DTDC is collecting the money from the customer and returning back the parcel to customer to re book again, I want the my full money what i paid to DTDC with time delay. I suggest if there is no service for the area, then why DTDC is showing the pin code in there web site, it is legally cheating to customers.

Take necessary action on it .