DTDC Courier & Cargo — Parcel not reached even showing out for delivery since a week

Address:Pune, Maharashtra, 411057
Website:WWW.DTDC.IN

I have booked a parcel on 24th Aug 2016 from pune to bulandshahar. It reached Ghaziabad on 26th an showing out for delivery since 26th and no update has been received till today. when I called yesterday and dropped a mail to customer care, then also I received no reply. SO PATHETIC SERVICE, IRRESPONSIBLE BEHAVIOUR, ..

I called customer care and she was looking giving lame excuses. they don't care about customers, they would not call the customer even after months if he received his parcel or not. What dtdc is doing since a week when a parcel is missing from 7 days with no update.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Sep 06, 2016
Updated by ajay10012
Still no update received from dtdc. I am calling continuously since 3 days but no one is responding from customer care. Neither on mail nor on call. I have lost my phone I think but I will sue this company DTDC.
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