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DTDC Courier & Cargo

DTDC Courier & Cargo — Parcel not received

Address:GIFT CENTRE Banarat Bazar Main Road Dist Jalpaiguri, KOLKATA

I have been sent my courier via dtdc on 19 september dtdc courier no-d71808431 its been 8 days (As on 13.07.2020) the courier is stuck in transit in transyauna. It contains my books which i ordered as i ae y exams this november. I tried calling them they dont pick up i tried emailing them no response. What a pathetic customer support please advice me how to do this i'm so frustrated by their service and seeking for expert advice to take them to consumer court.
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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