DTDC Courier & Cargo — parcel not received to our member

Dear sir,
This is to tell you that we have a sent a courier via dtdc from vijayawada to chennai on monday[protected]. This is to bring into your notice that your service is really sucking and does not meet any of our customers needs. We trusted you with all things that you will be delivering our packages at the right time and the people of guindy, chennai are making chaos of it telling us that there is no track of such parcel at all. And to talk precisely the previous encounter same from vijayawada to chennai was also the same wherein our product was delivered completely shattered by rats. This is too mediocre and idiotic on your part to do so. Not even a single person is responding in your regions of chennai and my humble suggestion kindly change your mediocre staff at those regions who does not even respond (Useless in paying them). What are we supposed to do if such traits are done and
You promise us to deliver in 2 days, whereas it's been a week and there is a no track of our valuable goods (Dry fruits that are a worth of 5000rs). Do you think that it is easy for us to let go of things the same way you do to ours or do u assume yourself that our goods are damped and need not be delivered at all. I forseek a massive complaint on this and if action is not properly taken we are not going to do anything but we assume that your company is a bloody hell. Those people from chennai are now reporting us that the address is not correct it seems and they don't even care to take a call from us. We called all guindy dtdc localities and they don't even respond. Such a useless fuss really it has been.

Tracking id is:h90395984

Do take care of this and we are fed up pleasing all people and do mind it : (

Regards,
Dr k. B. S. Sastry,
Phn:[protected].