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DTDC Courier & Cargo

DTDC Courier & Cargo — Parcel received opened

Today DTDC person tried to deliver broken shipment which I denied to receive as there were clothes, chocolates worth of 25K in value. I don't know what all they stole so I didn't accept the parcel as I want to know why at the first place parcel was opened as if companies like DTDC is cheating like and they can't train/feed their employees properly so that they don't do such things. please help here.

Consignment number - D10429491
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Hello, just to update that I've not received any kind o[censored]pdate from DTDC so far. is there any escalation matrix available for DTDC?
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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