DTDC Courier & Cargo — parcel undelivered and currently lost

Address:

Hooghly, West Bengal, 712258

Hi there,

i'm visible disappointed and irate on the ongoing issue. Parcel was booked and it was supposed to be delivered to addressee in coimbatore. Parcel containing saree.

Tracking no- k16803738

the current situation is that the parcel is undelivered and the whereabouts of the parcel is unknown. If any parcel can't be delivered then it's utmost responsibility of the courier company to send the parcel back to booking office so that the person who booked can get it back however nobody knows where is it

is it stolen??who will take the responsibility ??? this is what we except from dtdc??

i want the parcel to be searched and be shipped to booking office. If not then please refund the money as it was containing a saree and as u know clothes aren't free. It cost something. Right???

dtdc franchise who booked this parcel already lodged complaint but to no avail

pls look into the issue at the earliest and resolve my issue at the earliest otherwise i will move this case to higher authorities if not here then https://pgportal.Gov.In/ here

thanks
harish sharma
[protected]

pfa
address
images of complaint and tracking no

to,
latha kalingarayar, 102, sms padmaja apartments,
sivaram nagar,
trichy road,
coimbatore 641045
tamilnadu
mob [protected]

from,
kavitha vijay
[protected]

previous complaint no- #13526851