DTDC Courier & Cargo — poor service of dtdc courier & cargo

Address:Thane, Maharashtra, 401105

Tracking / Docket No. M71149795 was booked on 23.10.18 from Vikroli to Bhayander but till date its not delivered.
On 24.10.18 I got a call from DTDC agent to pickup my document from his bhayander office as he is not having sufficient staff, due to my heavy schedule i denied to pick up the document from his office & told him to kindly deliver direct to my residence, for that he said he will deliver it on 25.10.18 but after waiting till evening on 25.10.18 i personally called to asked about my courier they said they will revert back but no response received from them & when i called again no one is picked up the call.
More ever it is surprise to see that even the document was booked on 23.10.18, in DTDC portal booking date is showing 24.10.18.
DTDC pretend their band as like the best one & charge accordingly but if they cant deliver 24.10.18 document till 26.10.18 from their agent office to my residence then this its self shows their so poor service
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