DTDC Courier & Cargo — poor service,rude behaviour,no communications

Address:

422101

My son had sent a courier from guru gram to nashik, this month, bearing no z83880666. The courier arrived in nashik, but i was never called/informed. No msg was sent. I myself called their nashik road, nashik branch to collect. To my shock, they informed me that courier has been flown back to delhi, for want of incomplete address. My address was complete. They never gave a call. Their staff, consumer care people, nashik branch head are completely rude, unprofessional, never called back after promising to call back within 5 min. The licence of this co should be cancelled. They must be punished for fleecing consumers and and shouting back on them. Never ever use dtdc. They have no ethics.