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DTDC Courier & Cargo

DTDC Courier & Cargo — Product broken in courier

Address:Faridabad, Haryana, 121001
Website:DTDC

Hi i have booked one courier from delhi to mumbai from DTDC on 6th Dec'16 ( courier no. Z[protected] and i mentioned that it has electronic oven inside so please take care it.
on 8th Dec'16 i got the delivery in broken pieces.
i have called customer care, one girl picked the picked ( i forget her name) and she was very rude, after several arguments she given me the number of local take care of DTDC in mumbai, name Ibrahim ([protected]).
i am trying his phone since 8th of Dec'16 however he is not responding and every time cuts the phone.

Looking for refund for the product and courier charges.

No customer service and solution for customer from such a big company..
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Hello sir i have received material in damage condition with is customer courier but not delivered to customer place and when i received this is not in salable condition i want my product refund in cash or what you give me for reference you can see the attached file

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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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