DTDC Courier & Cargo — Product delivered in very poor condition

Address:	560076
Website:	DTDC couriers

DTDC is a pathetic courier service .My friends were telling not use it but I guess I was wrong and they were right .On the ocassion of holi I ordered a pack of sweets called "Gujiya" but the condition in which I got my parcel ..it was very very bad, it was all broken . Is this the kind of service you people render to your customer??
On top of all this the delivery boy not even borthered to call me and tell that the parcel has arrived and he is there to drop the parcel at my home .He gave the parcel to an unknown person who was standing infront of my house who was a part time gard ..comeon ..people is this the way??? Aren't you suppose to call the person in whose name the parcel is there...
This was the first and last time i used DTDC courier service, will sugggest my friends coluges, relatives not to use this courier service