[Resolved] DTDC Courier & Cargo — Product delivered to someone else.

Raghavendra Kamat

from Mumbai, Maharashtra

Address:

411017

Sir,
I placed an order for Sennheiser CX 275 S In Ear Earphones with Mic through eBay.in, Airway bill number: M38396288 on 30/07/2016. The status on eBay says it is delivered to one Mr. Ajit on 1/8/2016, however I did not receive the product, nor do i know anyone by the name Ajit. The courier guy not only delivered the product to the wrong person, he did not even bother to call me when he had my mobile no. this is just ridiculous... What kind of confirmation process you have to ensure the right delivery? If I don't get my product intact, I'll file petition against you & let the world know about your services.

Raghavendra kamat

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Aug 7, 2021

Complaint marked as Resolved

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Comments

eBay.in Customer Care

from Delhi, Delhi

Dear Raghavendra Kamat,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay