[Resolved]  DTDC Courier & Cargo — product delivered to third party without owner's consent

Hello sir,
On 25 feb 2019 i received a message from dtdc that tracking no x30531199 this consignment is delivered to you but i didn't received any consignment, so i called that delivery agent of yours but he said that your consignment is delivered to a third person he will give it to you, how without my concern they can give my consignment to third person and now am unable to get that product.
Please look into this issue and reply.
Thank you.
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Mar 6, 2019
Complaint marked as Resolved 
My complaint is not resolved, then just reply me that our team will look in your problem. Thats it no other reply. They are pathetic.
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Mar 06, 2019
Updated by Optirex
They didn't resolved my problem. They are just faking it
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