DTDC Courier & Cargo — Product delivered to wrong address and also due to delay I don't need that product anymore purchased from another vendor

Prerna Singh Chauhan

Address:

https:// natshoraboutique.com

Kindly get into the matter, my one parcel was dispatched by shweta shaw parcel no k25839107 which was with dtdc since 20th august and to the party i paid on 16th august to get product on time, but due to delay nothing was shown in online about my parcel and through email also i made query to dtdc. But no reply, i got product from somewhere else and told to seller to revert your product back to you as i don't need it anymore and do the refund. She told as she will receive her product back she will refund. Today on 9/92020 without any phone or sms the parcel was delivered to somewhere at raipur instead of baloda bazar. Kindly ask branch of dtdc telibandha to take product from where it has been delivered to get back and revert back to west bengal from where it was started.

+4 photos

Was this information helpful?

No (0)

Yes (0)

DTDC Courier & Cargo customer support has been notified about the posted complaint.

Sep 09, 2020

Updated by Prerna Singh Chauhan Kindly revert back the product to correct place to the sellerinstead of some wrong place at Raipur.

Sep 09, 2020

Updated by Prerna Singh Chauhan Kindly take serious steps in such carelessness by the courier company products must be given to customer or return back to seller in no way it should be dropped at any wrong destination