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DTDC Courier & Cargo

DTDC Courier & Cargo — Product is missing

Address:560037
Website:www.dtdc.com

I have sent one consignment number:V31601864 to Bankura, west Bengal, 722102 on 4th oct 2016 but still its not yet delivered.When I checked with the customer care I got the msg that they are checking with DTDC service on 12th oct 2016.but even now I am not able to track my item, its showing its delivered to ANAND.Dont know what is happening.Can you guys please help me out, otherwise I have to go to consumer forum.

Thanks
Subha
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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