DTDC Courier & Cargo — product missing on delivery

Address:Visakhapatnam, Andhra Pradesh, 530014
Website:DTDC Visakhapatnam

DTDC Visakhapatnam — I lost my phone

I have lost my mobile phone worth Rs. 25, 990 (VIVO V11 PRO) through your courier service. I have sent this packet on 29th September 2018 from Visakhapatnam to Dehradun with Consignment Number: D44008699 as a gift and also got it insured worth Rs. 10, 000. The packed reached the receiver today[protected] at 5:45 Pm and it was delivered empty. I shall take every necessary action against this company if i'm not refunded the entire amount of Rs. 35, 990 plus 1000/- courier charges at the earliest.

The courier service was availed at Visakhapatnam DTDC with Pin code 530014 in the name of Pranjal Kanderi and the courier charges were Rs. 1000. The receiver was Mr. Utkarsh Kanderi and this incident has caused utmost inconvenience to the parties and we are hoping to have an immediate remedial action from the forum. Keeping the belief in the system and looking forward to a response.
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