DTDC Courier & Cargo — product not delivered, | |||||
Hello I'm from vijayawada, andhra pradesh. I was supposed to receive a parcel containing books from haryana. The estimated date of delivery was may 9. However i've been tracking the delivery and it showed as the product not delivered quite obviously. But today at around 5:30 pm i received a call from one of the dtdc offices-ring road, vijayawada (Address as stated by the caller) asking me to collect my parcel as i wasn't available for pick up. I have never received any call from any of the delivery agents. Upon stating this the caller turned quite aggressive and abusive even though i threatened to file a complaint. There have been several such similar complaits from this office where in the officers accuse/abuse us of not being available for pickup. Please note: i've been tracking my delivery ever since i placed the order, it never showed as person not available for delivery, i tracked it immediately after the abusive call ended, it shows as person not available for delivery. I kindly request you to look into the matter. I hope i receive my package intact and if possible, an apology from the abusive lady. Was this information helpful? | |||||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
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