| Address: | 560032 | | Website: | dtdc.in |
I had a pre-paid package coming from jaipur with consignment number z78250157. The e-tracking status says it was delivered yesterday (14.11.2018, attaching photo) but i have not received the package. When contacted the courier office kempapura (Bf-1099), maria complex, coffee board main, bangalore - 24, ph no: [protected].
The office staff, a lady gave the phone to a mr. Rao, the delivery person. Mr. Rao says he delivered the package to the next building neighbor (Photo of signature of the receiver attached in the phot) because my house was locked. My mom is a retired employee, she never leaves the house.
We searched the neighborhood with the name and description given by mr. Rao but did not find anybody. Mr. Rao then says he had been to the so called house and found the door to be locked. I then get a call from the courier office saying that mr. Rao will go the house where he delivered the package at 7:00pm today and get the package.
Why mr. Rao did not call me up on the delivery day? He said he tried. But my phone was on all day.
Why mr. Rao did not call me up again today after reaching my neighbor's house? He should have called me up to show the neighbor's house but he dint.
He then refuses to give me his mobile number.
I am attaching the related photos of tracking status, delivery signature, courier office address.
I am yet to receive my package
Asma khayum
[protected]
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