DTDC Courier & Cargo — product not delivered

Address:flat no 209,Sankranti residency,Reflex layout,opp JSS Engg College, Srinivaspura post,Bangalore, 560060

Dtdc tracking no h17524627 not delivered, but the in tracking the courier it is shown being delivered to security guard.
When i enquired to security guard he has not signed or not taken the consignment.
The delivery person name is hemant when enquired he says the security guard was eating, so he gave the consignment to him but the security guard has not received the consignment when confronted along with security guard and delivery boy
I have not received the consignment nor he gave the consignment to me in the house where i was present in the house at that day and he did not even call to my mobile
Pls ensure my consignment is delivered
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My pacrel did not come.i don't know what happened, please provide me the address of your fecility . I will go and collect it by my self

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