DTDC Courier & Cargo — Product not delivered still

Address:	600005
Website:	dtdc.in

I sent a parcel in dtdc (Tracking number c[protected] on april 12, 2016 from triplicane, chennai branch of dtdc. The parcel is sent from triplicane to ambattur. Its still not been delivered. When i called up to check the status they informed me that the parcel has been misplaced and therefore they will track and let me know. Till date the parcel has not been tracked and i do not know the status of it. It is a very important and valuable parcel. Kindly track it asap and let me know.