DTDC Courier & Cargo — Product not delivery and service is horrible

Address:	North Goa, Goa, 403401
Website:	www.dtdtc.com

I booked my parcel with dtdc on 7th Feb for ponda Goa(403401).it was my father birthday gift so wanted it to reach on or before 10th Feb but dtdc is so shameless from 10th Feb it is panjim set out for delivery.from panjim it only takes 40 mins to reach my address which 40 mins dtdtc people were not be able to travel till today.And to inquire more i called at ponda office they gave me [protected] this number this delivery guy is hopeless he picks the call and says its been delivered on 10th Feb it self and doesn't bother to understand my problem and after that he will ask the address and just cut the phone, u call him n number of times he wont pick .
very poor service and highly irritating n nonsense staff members
Thank-you dtdc for spoiling my father gift
Will never be using dtdc for anything in future.