DTDC Courier & Cargo — product not despatching

Address:

Patna, Bihar

My brother was sent clothes for his kids by dtdc from berhampur to ghorasahan on 30th of oct 2018, that consignment was rcvd on 06th nov 2018, and estimated date was on 3rd nov. After that still they are not despatching from there to ghorasahan, i was called them on 8th nov, they are told me we will despatch today. But still they are not despatched. I called them again. But they are rudely talk with me. And said we don't know anything. Please talk to there from where you was booked. I request them then they said we r despatching weekly once only to your location. And he was booked for diwali. And diwali was gone. But i didn't got the courier. I called to regional officer also. But he also not interested for taking any action. So i requesting to you please look for it. Dtdc consignment number is k12534538.