There is a parcel for me from kolkata to vishakhapatnam with tracking ID 7X5197019..it showed out for delivery in morning but at 3.42pm it is showing consignment redirected..there is no call from them..they have mu phone no, proper address..Infact I am in home throughout the day..no one came..In message they said that misroute but proper address already given..amazon, flipcart all can come easily but why not them? Infact I called several times to customer care no one received..worst service ever..This is a urgent parcel ..I need it asap..but there is no response.. I don't know how to get my parcel..totally unprofessional service from dtdc..
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