DTDC Courier & Cargo — rakhi not delivered, fake update on tracking that delivered

Dtdc is just fooling around people by creating hype about rakhshabandhan. They could not even deliver a rakhi sent way before the occasion. I couriered on 25th from nagpur to pune. On27th they updated it as delivered even though it wasn't. We tried searching for it but all in vain. They have written falsely that handed over to security because he said he has not. The customer care executive in nagpur office is unmannered, doesn't even talk. God knows why is she sitting there. She just gave me a number which is switched off from past 3-4 days. Gave me customer care number which again is always out of service. Pune dtdc number too out of service. What are you people doing? Just creating a baseless hype on media? Poor service, worst resolutions. Lathergic team. I have already put this on twitter and going to spread it to as many social portals as possible. I see so many complaints against you but no body taking action.