DTDC Courier & Cargo — rakhi packet delayed & rakhi stolen

I had booked a rakhi for australia brisbane 9 dtdc courier on 31st july'17 from panchkula.

Docket - n[protected] it was confirmed to reach before the festival date.

It was very very special rakhi to celebrate the 1st special festival of my niece.

The packet contained rakhi along with garments.

To my surprise:

1) the packet reached on 9th aug.. Whereas the festival was on 7th august'17

2) there was no rakhi in the packet.

Its a clear matter of negligence and theft on the part of dtdc.

I would request the company to investigate the matter and return the rakhi with compensation for delay & spoiling our special occasion along with the courier charges.

Rgds
Shipra kalra