DTDC Courier & Cargo — received broken lcd tv no response from customer care

Address:

Bangalore Urban, Karnataka, 562125

I am writing this complaint in a helpless situation and no response from customer care. I had send a two courier from bangalore to trivandrum in dtdc. D37517201 and d34862611
Both the courier i received was fully broken. One contains lcd tv costs around 1 lakh. I had paid money for the insurance of tv in transit. The packing was also done by dtdc team.
Now when i asked for the refund the insured amount there is no response from the dtdc customer care. I contacted them via mail. Even the sender franchise had also send the mail to customer care. Here i am attaching the heart breaking photo of my lcd tv. Please help me to refund the tv cost.

Arun
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